Paga
A Customer Service Representative at Paga answers incoming calls, handles customer complaints, and documents interactions across various channels to ensure effective financial service delivery in Nigeria. The role requires managing customer queries regarding specific Paga products, resolving issues promptly, and performing regular follow-ups and reporting. Agents must demonstrate strong interpersonal skills and a deep understanding of the company's payment ecosystem to maintain customer satisfaction.
Paga is a financial technology company providing multi-currency payments solutions for individuals and businesses across Africa and beyond. It offers services including fiat, stablecoins, crypto, hosted accounts, payments orchestration, and biller aggregation. Users can hold multiple currencies, make international payments, pay bills, and spend globally using virtual or physical Visa cards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Paga.
Paga didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role