Axsom Air
A Customer Service Representative at Axsom Air manages incoming calls, schedules service estimates, builds customer relationships, and maintains detailed records for a family-owned air conditioning company. The role involves assessing customer needs, managing technician schedules, and handling complaints within a growing customer support team.
Axsom Air is a home services company based in Natchitoches, Louisiana, trusted since 1997. They provide HVAC (installation, repair, and maintenance), plumbing, electrical, and generator services to residential and commercial customers in Natchitoches Parish and surrounding areas. The company also offers indoor air quality solutions and a Shield of Protection membership plan with priority scheduling and discounted repairs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Axsom Air.
24% below the average for this role
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