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Customer Service Representative at TransPerfect - ApplyBlast

Customer Service Representative

TransPerfect

3 months ago

3.1 on Glassdoor

El Paso, TX

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Representative at TransPerfect handles inbound calls to assist third-party clients with billing, technical support, and mobile device troubleshooting. The role requires providing accurate information, performing data entry, and adhering to strict PCI compliance and confidentiality standards in a structured team environment.

Responsibilities

Answer inbound customer calls regarding billing and technical issues
Troubleshoot mobile devices including SIM card changes and app downloads
Perform data entry and look-up tasks using computer systems
Ensure strict adherence to PCI compliance and confidentiality policies
Provide clear information using multiple resources and scripted responses

Skills

About TransPerfect

transperfect.com

Headquarters

New York, New York, United States

Company Size

5001-10000 employees

Founded

1992

View Profile

TransPerfect is the top choice for fast, high-quality translation management in over 200 languages, with 10,000+ native-speaking linguists for superior results.