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Customer Service Representative at Waste Connections - ApplyBlast

Customer Service Representative

Waste Connections

3 months ago

3.0 on Glassdoor

Natchitoches, Louisiana

Onsite

Full Time

Senior

0 applicants

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About this role

A Customer Service Representative at a hauling site in Natchitoches, LA, assists customers with service orders, installations, and changes via phone and in person. The role involves resolving disputes, processing contracts, collecting deposits, and utilizing proprietary operational systems within a high-volume environment.

Responsibilities

Assist customers with service orders and account changes via phone and in person
Resolve customer disputes and process contract forms and deposits
Utilize proprietary operational systems to manage service requests
Compile information and prepare reports on service data
Demonstrate proficiency in high-volume call center environments