Customer Service Representative

A Customer Service Representative at SRS Distribution ensures customer satisfaction by handling inquiries, resolving complaints, and providing sales support via phone, email, and in-person interactions. The role involves coordinating with sales, drivers, and warehouse teams to facilitate timely order fulfillment while maintaining accurate customer records in ERP systems. Ideal candidates are proactive, bilingual in English and Spanish, and capable of thriving in a fast-paced, deadline-driven environment.