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Customer Service Representative at Massey Services - ApplyBlast

Customer Service Representative

Massey Services

3 months ago

2.7 on Glassdoor

Orlando, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The role involves handling inbound and outbound customer calls, addressing inquiries, billing questions, scheduling services, and ensuring customer satisfaction. It also includes tasks such as daily reporting, account updates, and various administrative duties.

Responsibilities

Answer incoming customer calls courteously and professionally
Resolve customer inquiries, billing questions, and schedule service appointments
Make outbound calls to confirm appointments and collect overdue payments
Update customer account information and generate daily reports
Perform accounts payable, payroll processing, and HR paperwork as needed

Skills

About Massey Services

masseyservices.com

Headquarters

Orlando, Florida, United States

Company Size

1001-5000 employees

Founded

1930

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Looking for "pest control near me?" We offer 40+ years of experience and 100% customer satisfaction guarantee on pest control, termite control, lawn care & irrigation services.