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Customer Service Representative at TechOp Solutions International - ApplyBlast

Customer Service Representative

TechOp Solutions International

2 months ago

3.8 on Glassdoor

Austin, Texas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative works within the Contact & Ops Centers to provide administrative support and front‑line assistance to customers in the defense and space industry. This full‑time, associate‑level role involves handling inquiries, resolving issues, and ensuring a positive customer experience while adhering to company policies and procedures.

Responsibilities

Handle inbound customer inquiries and provide timely resolutions
Document interactions and update records in the CRM system
Collaborate with operations teams to address service issues

Skills

About TechOp Solutions International

techopsolutions.net

Headquarters

Arlington, Virginia, United States

Company Size

51-200 employees

Founded

2005

View Profile

TechOp Solutions International is a technology and operational resource consulting firm that provides a blend of operational and technical expertise to Federal, state, local, and private/commercial organizations. The company specializes in supporting clients responsible for preparing and responding to security threats, with customers including the Department of Homeland Security, the U.S. Marine Corps, and the Department of Defense. TechOp Solutions differentiates itself by offering associates who are more operational than most technologists and more technical than most operators, delivering comprehensive and tailored solutions.