WashingtonMills
The Customer Service Representative serves as the primary interface between Washington Mills' customers and its manufacturing plants, handling order entry, billing, shipping, returns, and customer communications. The role involves coordinating with production, sales, and logistics teams to ensure timely order fulfillment and maintain strong customer relationships.
Headquarters
Niagara Falls, New York, United States
Company Size
501-1000 employees
Founded
1868
Washington Mills is a global manufacturer of high‑quality abrasive grain, ceramic powders, and fused minerals, serving industrial and technical markets since 1868. The company produces engineered materials—such as fused and recrystallized alumina, silicon carbide, and specialty ceramic powders—for use in abrasives, refractories, advanced ceramics, filtration, and other demanding applications. Washington Mills supplies customized grades, technical support, and global distribution from its manufacturing footprint to meet OEM and processor specifications. The company emphasizes material‑science expertise and tight quality control to deliver consistent, application‑specific solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WashingtonMills.
31% above the average for this role
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