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Customer Service Representative at Wheely - ApplyBlast

Customer Service Representative

Wheely

2 months ago

3.8 on Glassdoor

Dubai, Dubai, United Arab Emirates

Onsite

Full Time

Junior

0 applicants

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About this role

Wheely is seeking a Customer Service Representative to handle calls, live chat, and emails for passengers and chauffeurs in Dubai. The role focuses on delivering premium, luxury-standard support, meeting SLA targets, and resolving issues quickly while contributing to overall customer satisfaction and company growth.

Responsibilities

Deliver customer service across calls, live chat, and email
Resolve customer and chauffeur issues promptly
Escalate feedback to senior management

Skills

About Wheely

wheely.com

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2010

View Profile

Wheely is a premium chauffeured transportation platform offering on‑demand and advance bookings for luxury rides — from commutes to airport transfers and event travel — via its mobile app and website. It pairs vetted, professional chauffeurs with high‑end vehicles to deliver concierge‑level service for discerning travellers and corporate clients. The company emphasizes reliability, safety and effortless booking, letting users reserve trips for themselves or others in seconds. Wheely operates in select international cities as a higher‑end alternative to standard ride‑hail services.