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© All Rights Reserved. ApplyBlast.com
Fidelity Building Services Group
The role involves handling inbound customer inquiries via phone, email, or text for a digital monitoring center that oversees building automation systems. Representatives troubleshoot minor HVAC, lighting, and energy management issues, document interactions in a CRM, and escalate complex problems to technical teams, working primarily day shifts with occasional evening coverage.
Headquarters
Hunt Valley, Maryland, United States
Company Size
1001-5000 employees
Founded
1945
Fidelity Building Services Group is one of the nation's leading providers of HVAC/Mechanical Services, Building Automation, Emergency Power, and Energy Solutions. The company serves the Commercial/Industrial, Mission-Critical, Government, Education, and Healthcare markets with integrated mechanical and controls solutions. Operating nationwide through a network of locations and strategic acquisitions, Fidelity focuses on delivering efficient, resilient, and sustainable building systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fidelity Building Services Group.
10% above the average for this role
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