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© All Rights Reserved. ApplyBlast.com
Fidelity Building Services Group
The role supports the Digital Monitoring Center by handling customer inquiries via phone, email, or text, using scripts to troubleshoot minor HVAC, lighting, and energy management issues. The representative monitors building automation alerts, documents interactions in the CRM, and escalates complex problems to technical teams while receiving training and growth opportunities.
Headquarters
Hunt Valley, Maryland, United States
Company Size
1001-5000 employees
Founded
1945
Fidelity Building Services Group is one of the nation's leading providers of HVAC/Mechanical Services, Building Automation, Emergency Power, and Energy Solutions. The company serves the Commercial/Industrial, Mission-Critical, Government, Education, and Healthcare markets with integrated mechanical and controls solutions. Operating nationwide through a network of locations and strategic acquisitions, Fidelity focuses on delivering efficient, resilient, and sustainable building systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fidelity Building Services Group.
10% above the average for this role
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