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Customer Service Representative at Axos Bank - ApplyBlast

Customer Service Representative

Axos Bank

2 months ago

3.1 on Glassdoor

Las Vegas, Nevada, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Axos Bank is seeking a front‑line, high‑volume support associate to handle routine customer inquiries via phone, chat, and email. The role involves capturing accurate case details, providing product and service information, troubleshooting issues, and meeting regulatory timelines while being eligible for commission.

Responsibilities

Communicate with customers by telephone to provide product and service information and resolve issues
Research and implement solutions to customer problems and escalate when necessary
Respond to email and live chat inquiries with accurate information

Skills

About Axos Bank

axosbank.com

Headquarters

San Diego, California, United States

Company Size

1001-5000 employees

Founded

2000

View Profile

Axos Bank is a federally chartered online bank offering personal and business banking products including checking, savings, mortgages, personal loans, and auto loans. The bank provides high-yield savings accounts, digital banking tools, and investment services through its mobile app and website. It serves both individual consumers and businesses, including commercial lending, treasury management, and fiduciary banking solutions.