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© All Rights Reserved. ApplyBlast.com
mapcommunications
The role involves handling inbound calls with professionalism, empathy, and attention to detail, providing support for routine inquiries as well as emotionally sensitive situations such as families contacting funeral homes. Representatives must listen actively, document conversations accurately, and follow procedures while maintaining a calm and reassuring demeanor.
Headquarters
Chesapeake, Virginia, United States
Company Size
501-1000 employees
Founded
1991
Map Communications, Inc. provides 24/7 call answering and virtual receptionist services for businesses of all sizes, with U.S.-based agents, HITRUST and HIPAA compliance, and SOC 2 certification. It integrates with popular tools such as HubSpot, Salesforce, Clio, Rocket Matter, Calendly, and Google Calendar to capture leads, manage appointments, and keep CRM data in sync.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for mapcommunications.
26% below the average for this role