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Customer Service Representative at Goodyear - ApplyBlast

Customer Service Representative

Goodyear

2 months ago

3.3 on Glassdoor

Manila, Philippines

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative provides frontline support for the end-to-end Order-to-Cash cycle, handling customer inquiries, processing orders, and resolving delivery issues while maintaining proactive communication on order status. The role connects external customers with internal teams to ensure accurate, timely service and supports issue resolution in line with service standards.

Responsibilities

Process customer orders accurately
Provide updates on product availability and shipment status
Log and resolve customer issues and claims

Skills

Qualifications

Bachelor's degree in Business Administration, Supply Chain, Logistics, or related field

About Goodyear

goodyear.com

Headquarters

Akron, Ohio, United States

Company Size

10001+ employees

Founded

1898

View Profile

Goodyear Tires is a global tire company that designs, manufactures, and sells tires for cars, trucks, SUVs, and minivans. It offers online shopping with current offers and rebates to help customers find the best prices on tires and related services. The brand emphasizes reliability, safety, and value across a broad product lineup and automotive solutions. Goodyear combines convenient purchasing with promotions to support everyday driving and performance needs.