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Customer Service Representative at Baxter International - ApplyBlast

Customer Service Representative

Baxter International

2 months ago

Mississauga, Ontario, Canada

Hybrid

Full Time

Medior

0 applicants

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About this role

The role serves as the first point of contact for customers, handling order management, product and service complaints, adverse events, and general inquiries. Responsibilities include documenting interactions, resolving moderately complex issues, coordinating shipments and returns, and providing guidance to new hires while working rotating shifts and maintaining bilingual communication in English and French.

Responsibilities

Provide first point of contact for customer inquiries and complaints
Investigate and resolve shipment, return, and credit issues
Collect and document product complaints and adverse events

Skills

Qualifications

Bachelor's degree

About Baxter International

baxter.com

Headquarters

Deerfield, Illinois, United States

Company Size

10001+ employees

Founded

1931

View Profile

Baxter International is a global healthcare company that develops and provides medical devices, connected solutions, and advanced injectable technologies for hospitals, physician offices, and home care settings. Their product portfolio spans primary care, hospital care, surgical care, nutritional care, and respiratory health. For nearly a century, Baxter has been committed to saving and sustaining lives by partnering with healthcare professionals and patients to deliver smarter, more personalized care.