emcinsurance
The role handles inbound and outbound customer contacts for agents, policyowners, and employers, processing service requests, policy changes, and accounting transactions for life insurance and annuity products. It involves researching complex inquiries, generating correspondence, and collaborating with team members to improve the customer experience while adhering to compliance and service level agreements.
EMC Insurance Group is a U.S.-based property and casualty insurer headquartered in Des Moines, Iowa, that provides commercial insurance and risk-management solutions for businesses. Its offerings include commercial property and liability coverage, bonds, surety and fidelity products, plus loss control, safety services, and claims support aimed at reducing workplace risk and financial loss. EMC primarily works through independent agents and emphasizes underwriting discipline, loss prevention, and responsive claims service for small-to-mid-sized and specialized commercial customers across multiple states.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for emcinsurance.
19% above the average for this role