Boston Water and Sewer Commission
The role provides general administrative and customer service support for the Account Services Department, handling public inquiries, billing issues, and account disputes. It involves processing forms, maintaining records, coordinating meter-related appointments, and communicating with customers via phone, email, and in‑person interactions.
Headquarters
Boston, Massachusetts, United States
Company Size
501-1000 employees
Founded
1977
Boston Water and Sewer Commission (BWSC) is the municipal utility that supplies drinking water and manages sewer collection for the City of Boston, operating and maintaining the city’s water distribution and wastewater infrastructure. BWSC administers customer services including billing and account management (online My Account), rate structures, residential and business programs, and conservation guidance. The commission runs 24/7 operations and emergency response, oversees capital projects, system repairs, inspections and permitting for development. BWSC focuses on public health, safety and regulatory compliance while providing news, alerts and community outreach to keep customers informed.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Boston Water and Sewer Commission.
Boston Water and Sewer Commission didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role
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