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Customer Service Representative at StudyPoint - ApplyBlast

Customer Service Representative

StudyPoint

1 year ago

4.6 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

StudyPoint is seeking a remote Customer Service Representative to join its Service Team. The role involves managing relationships with 200‑400 families, coordinating with tutors, and driving revenue through consultative sales while providing high‑quality support and administrative assistance.

Responsibilities

Provide high quality customer service to 200-400 families
Grow business by selling tutoring programs using a consultative sales approach
Track and communicate student progress through proprietary database

Skills

Qualifications

Bachelor's degreeMaster's degree

About StudyPoint

studypoint.com

Headquarters

Boston, Massachusetts, United States

Company Size

11-50 employees

Founded

1999

View Profile

StudyPoint is a national leader in private test-prep and academic tutoring, specializing in SAT, PSAT, ACT, ISEE, and SSAT preparation. Their staff also includes expert tutors in math, science, foreign languages, and writing, alongside experienced college admissions consultants. StudyPoint offers personalized instruction and admissions guidance to help students improve scores, deepen subject mastery, and strengthen applications.