Open Scientific Publishers
The Customer Service Representative will handle inbound and outbound communications with customers via phone, email, chat, or text to resolve issues, process transactions, and recommend additional products. This temp-to-hire role involves using software tools to manage accounts, perform charge backs and upsells, and participate in ongoing training to improve the customer experience.
Open Scientific Publishers (OSP) is an independent open access publisher providing peer-reviewed platforms for researchers to publish their findings. Submit your research paper today!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Open Scientific Publishers.
31% below the average for this role
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