Central Alabama Electric Cooperative
The Customer Service Representative serves as the primary point of contact for members and customers of Central Alabama Electric Cooperative and its broadband subsidiary, handling phone, in‑person, and digital interactions. The role focuses on delivering exceptional service by researching and resolving billing, account, payment, and service issues, and supporting outage response and emergency operations.
Headquarters
Prattville, Alabama, United States
Company Size
51-200 employees
Founded
1938
Central Alabama Electric Cooperative (CAEC) is a member-owned electric utility serving central Alabama, delivering reliable power to homes and businesses in its service area. Rooted in cooperative values, CAEC emphasizes safety, affordable rates, and responsive outage restoration with governance shaped by its member-owners. The cooperative reinvests in local infrastructure, energy efficiency programs, and community initiatives to support residents and rural communities. CAEC also provides tools for easy account management and energy usage insights, reflecting its focus on accessibility and member engagement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Central Alabama Electric Cooperative.
Central Alabama Electric Cooperative didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role
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