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Customer Service Representative at NOW Courier - ApplyBlast

Customer Service Representative

NOW Courier

1 month ago

2.7 on Glassdoor

Indianapolis, Indiana, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative role in the Operations department supports transportation and logistics customers by handling inquiries, resolving issues, and ensuring a positive service experience. This entry-level, full-time position is based in Indianapolis, Indiana.

Responsibilities

Handle inbound customer inquiries and resolve issues
Process shipment orders and update tracking information
Maintain accurate customer records and documentation

Skills

About NOW Courier

nowcourier.com

Headquarters

Indianapolis, Indiana, United States

Company Size

51-200 employees

Founded

1986

View Profile

NOW Courier is a courier and logistics company specializing in on-demand delivery, expedited freight, medical courier services, and fleet replacement solutions. Operating for over 40 years, the company provides 24/7 coverage across the state of Indiana, including the Cincinnati and Louisville metro areas, through a tailored hub-and-spoke distribution network. NOW Courier leverages technology including barcode scanning, signature capture, and photo confirmation to deliver reliable, time-sensitive shipments for businesses including Fortune 500 companies.