Florida Blue
The Customer Service Representative will handle inbound calls from providers and members, providing resolutions on benefits, claims, and eligibility while documenting each interaction. The role includes completing a four‑week training program and meeting various customer service metrics such as hold time, talk time, and quality standards.
Florida Blue offers affordable health insurance plans to individuals, families, and businesses. Explore our medical, dental, and Medicare health care plans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Florida Blue.
21% below the average for this role