Viaappliance
The Customer Service Representative at VIA INC. handles service requests, customer complaints, and coordinates technician schedules to ensure efficient and courteous service. The role involves inbound and outbound calls, scheduling, payment collection, job assignment, and data entry while maintaining product knowledge.
Headquarters
Crofton, Maryland, United States
Company Size
51-200 employees
Founded
2005
VIA Appliance is an appliance repair company serving 9 states across the Mid-Atlantic and Southeast, including Maryland, Virginia, Washington D.C., West Virginia, Pennsylvania, Delaware, North Carolina, South Carolina, and Georgia. They repair all major household appliances — including refrigerators, washers, dryers, ovens, dishwashers, microwaves, freezers, ice makers, and wine coolers — specializing in brands such as Whirlpool, KitchenAid, Maytag, Amana, and Jenn-Air. VIA Appliance offers same-day and next-day appointments with certified, factory-trained, and insured technicians dispatched directly to customers' homes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Viaappliance.
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