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Customer Service Representative at Arch - ApplyBlast

Customer Service Representative

Arch

1 month ago

3.8 on Glassdoor

Warren, Michigan, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The company seeks a Customer Service Representative to handle inbound and outbound customer interactions via phone, electronic channels, and face‑to‑face. The role involves responding to inquiries, resolving complaints, processing orders, and maintaining accurate records while providing pricing and delivery information.

Responsibilities

Handle and resolve customer inquiries and complaints
Process orders and set up new customer accounts
Provide pricing and delivery information to customers

Skills

About Arch

arch.co

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2018

View Profile

Arch is a technology-driven platform dedicated to modernizing private market investments. Its mission centers on connecting various stakeholders within the alternative investment industry through a unified platform that emphasizes collaboration, data-driven insights, and exceptional service. Arch's solutions streamline investment communications, document management, workflows, and data analysis, enabling users to focus on strategic decision-making instead of administrative tasks. With features like automated insights and curated collaboration tools, Arch aims to unlock the full value of alternative investments for investors and advisors alike.