Sanlam Zambia
MiWay is seeking a Customer Service Representative to manage inbound client queries via phone, chat, WhatsApp, and email while maintaining high-quality service delivery. The role involves handling escalations, contributing to service improvements, and staying updated on new technologies to elevate the client experience. This position requires a professional with strong communication skills and a customer-focused mindset to ensure client satisfaction and retention.
Established in November 2002, Sanlam Life Insurance Zambia is the leading life insurance company in Zambia, formerly known as African Life Assurance Zambia. The company offers a broad range of financial solutions including personal insurance, investments, retirement planning, employee benefits, health services, and corporate and commercial insurance. Sanlam Zambia strives to meet clients' needs through first-class underwriting, risk advisory services, and efficient claims settlement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sanlam Zambia.
Sanlam Zambia didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role
German-Speaking Customer Service Consultant
Cross Border Talents
Sales Affiliate Agent : HOE
Texas Health
Customer Support Representative- English & German
alcumus
Customer Service Officers (Member Services Consultant)
MUFG Investor Services
Inbound Sales Representative New Associate-Voice
Accenture
Inbound Sales Representative Associate-Messaging
Accenture