Silvertreebrands
We are seeking a passionate and empathic Customer Service Representative to join our team and provide top-notch service to customers over the phone and through written communications. The role involves answering inquiries, resolving problems, providing product information, and maintaining high customer satisfaction. This position requires interacting directly with customers to ensure their needs are met professionally and efficiently.
Headquarters
Cape Town, Western Cape, South Africa
Company Size
201-500 employees
Founded
2013
Silvertree Brands is a South African consumer brand group and e‑commerce operator focused on purpose-driven, direct‑to‑consumer and niche businesses. It builds, acquires and scales digital‑first brands across wellness, food, personal care and pet categories — including Faithful to Nature, UCOOK, SKOON and Petheaven — using data‑driven marketing and centralized operations. The group emphasizes sustainability, ethical sourcing and social impact while providing shared technology, logistics and commercial services to accelerate growth. Silvertree positions itself as the leading purpose‑driven D2C and niche e‑commerce player in South Africa.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Silvertreebrands.
Silvertreebrands didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role
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