First Fed
The Customer Service Representative delivers exceptional client experiences by accurately processing financial transactions, identifying client needs, and recommending appropriate banking products and services. This role supports branch operations through efficient cash handling, adherence to policies and regulatory requirements, and strong day-to-day service execution. Float CSRs may be assigned to work from multiple branch locations based on business needs.
Headquarters
Port Angeles, Washington, United States
Company Size
201-500 employees
Founded
1923
First Fed Bank is a community bank rooted in Western Washington since 1923, offering personal and business banking services including checking and savings accounts, credit cards, mortgages, and a wide range of lending products. They also provide business solutions such as SBA loans, commercial real estate loans, and treasury management services. First Fed is FDIC-insured, emphasizes community-focused service, and supports customers through online banking, mobile apps, and local branch locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for First Fed.
15% above the average for this role