resolvglobal
This role involves providing prompt, courteous support to health plan members and representatives by handling inbound calls and addressing questions related to transportation services and other member support programs. The position requires fluent bilingual English/Spanish communication skills and a commitment to delivering a professional, empathetic customer experience while adhering to HIPAA and compliance requirements. Candidates will work fully remotely from Mexico as an independent contractor, managing customer data and escalating concerns as needed.
Resolv Global is a global BPO provider offering outsourcing, call center, and collections services to help businesses cut costs, scale, and serve customers worldwide. It operates from six sites and leverages remote teams across 18+ languages to deliver seamless, scalable customer support across geographies. The company positions itself as a global staffing solutions partner, using multilingual capabilities to meet diverse client needs. Resolv Global focuses on delivering cost-efficient, scalable customer service for organizations seeking to expand their global reach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for resolvglobal.
76% below the average for this role
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