Institute for Building Technology and Safety
The Customer Service Representative supports the delivery of manufactured housing certifications by ensuring outstanding customer service and timely data and document collection within a fast-paced production environment. This in-office role involves handling call center inquiries, maintaining records and databases, and managing office supplies while demonstrating a friendly and cooperative attitude. The position requires strong interpersonal skills and a commitment to punctuality and reliable attendance.
IBTS is a nonprofit organization that provides expertise in building safety, community development, resilience, and regulatory compliance. The organization supports governments, agencies, and communities with services such as inspections, plan review, program management, disaster recovery, and related technical assistance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Institute for Building Technology and Safety.
23% below the average for this role