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© All Rights Reserved. ApplyBlast.com
Alarm Systems, Inc.
Midwest Answer is seeking a Customer Service Representative to serve as the first point of contact for clients' customers, handling inbound calls, gathering essential details, and following custom protocols to ensure professional and accurate service. The role involves managing call flow metrics, providing after-hours and weekend support, and collaborating with the team to refine workflows and maintain quality standards. This position requires a motivated individual who thrives in a fast-paced environment and takes pride in representing multiple businesses with a professional demeanor.
Headquarters
Quincy, Illinois, United States
Company Size
11-50 employees
Founded
1974
Alarm Systems, Inc. (ASI) is a U.S.-based provider of commercial security and A/V solutions, offering custom design, installation, integration, and ongoing service for video surveillance, access control, intrusion and fire alarm systems, intercoms, and audio systems. They also provide specialized offerings such as mobile security trailers, proactive video monitoring, gun detection, fire extinguishers, and 24/7 live answering services through their Midwest Answer division. ASI serves a broad range of industries—including healthcare, education, retail, manufacturing, municipal, and real estate—across the United States. The ASI family of companies delivers end-to-end, tailored security and monitoring solutions with centralized support and service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alarm Systems, Inc..
34% below the average for this role
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