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Customer Service Representative at Showpo - ApplyBlast

Customer Service Representative

Showpo

1 month ago

4.2 on Glassdoor

Remote

Contract

Junior

1 applicant

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About this role

This role involves managing customer enquiries across multiple channels to ensure timely responses and maintain high satisfaction levels. The position requires effective communication, adaptability, and the ability to work autonomously within a remote team environment. Key responsibilities include escalating time-sensitive orders and maintaining service level records.

Responsibilities

Handle customer enquiries across multiple channels
Maintain high customer satisfaction rates
Monitor service levels using Google Spreadsheets

Skills

About Showpo

showpo.com

Headquarters

Glebe, New South Wales, Australia

Company Size

51-200 employees

Founded

2010

View Profile

Showpo is an Australian-founded online fashion retailer specializing in women's apparel and accessories—think dresses, workwear, skirts, shoes and occasionwear—focused on trend-driven, youthful styles. The brand sells internationally (AU, NZ, US, CA, UK, EU and more) and promotes frequent sales and seasonal promotions. Showpo also offers customer perks like a rewards club and free shipping over qualifying order values.