Customer Service Representative

American Modern Insurance Group is seeking a Customer Service Representative to provide empathetic and professional support to policyholders during their time of need. As the first point of contact for newly reported claims, the role involves capturing detailed claim information, answering questions about the claims process, and responding to inquiries regarding claim status and settlements. This high-volume inbound call center position requires excellent communication skills and the ability to multitask in a fast-paced environment.