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Customer Service Representative at Cross Border Talents - ApplyBlast

Customer Service Representative

Cross Border Talents

29 days ago

Barcelona, Catalonia, Spain

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves serving as the primary point of contact for post-sales inquiries, ensuring customers receive accurate support and a positive experience. The representative will manage orders, resolve issues empathetically, and collaborate with the team to maintain high service standards. The position requires bilingual proficiency in Danish and advanced English to effectively communicate with customers and internal stakeholders.

Responsibilities

Manage post-sales inquiries and ensure positive customer experiences
Log, validate, and follow up on customer orders and requests
Resolve customer issues effectively to achieve high CSAT scores

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.