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Customer Service Representative at Cross Border Talents - ApplyBlast

Customer Service Representative

Cross Border Talents

1 month ago

Naples, Metropolitan City of Naples, Italy

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves connecting with customers via phone, chat, and email in Italian to solve problems with empathy and accuracy. The position requires working closely with teammates to maintain top-notch service while tracking cases in a CRM until resolution. The company offers relocation support to Portugal, including temporary accommodation and flight reimbursement, for candidates fluent in Italian and English.

Responsibilities

Connect with customers via phone chat and email in Italian
Solve problems with empathy accuracy and a smile
Keep track of cases in CRM and follow through until resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.