Datamatics Global Services Inc
This role involves managing customer interactions through email, live chat, and inbound calls while adhering to strict quality and performance benchmarks. The representative is responsible for completing daily tasks, monitoring email response times, and escalating complex issues to senior teams. Success in this position requires maintaining high attendance, punctuality, and adherence to shifting schedules.
Headquarters
Detroit, Michigan, United States
Company Size
10001+ employees
Founded
1975
Datamatics is a digital technologies, operations, and experiences company that provides intelligent solutions to help data‑driven enterprises boost productivity, customer experience, and competitive advantage. It delivers end‑to‑end services and platforms across digital transformation, business process management, RPA and intelligent document processing (IDP), analytics, enterprise data management, engineering, and test automation. Leveraging AI and cognitive capabilities, Datamatics automates operations and modernizes customer journeys for industries including finance, transportation (automated fare collection) and others. Headquartered in Mumbai, India, it positions itself as a partner for enterprises seeking industry‑specific, scalable digital solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Datamatics Global Services Inc.
Datamatics Global Services Inc didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role
Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong
PEO Consulting Partners
Customer Service Advisor
Experian
Customer Service Representative
Talent Recruit Software Pvt
Customer Advisor - Electronic (Malay & English skills)
CNX
Customer Service
Oracle
Customer Service Representative English Pereira
TaskUs