Copper CRM
A dedicated Customer Service Representative serves as the primary point of contact for customers, addressing inquiries and resolving issues across phone, email, and chat channels. The role focuses on delivering timely solutions, maintaining high customer satisfaction, and fostering long-term relationships through clear communication and empathy. This position requires collaboration with internal teams to handle complex problems and contribute to process improvements.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2012
Copper is a CRM software company that helps businesses manage customer relationships and sales pipelines. The platform provides contact and pipeline management, email syncing, task automation, reporting, and integrations — notably a native, Gmail/Google Workspace-friendly experience. Copper emphasizes ease of use and minimal manual data entry by automatically capturing interactions from email and calendar to keep records up to date. It’s aimed at small and mid-market teams that want a simple, integrated CRM to win and retain customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Copper CRM.
Copper CRM didn’t post a salary, so this is our estimate from similar listings.
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