COOPERATIVE RESPONSE CENTER INC
This role involves providing courteous and efficient customer service for utility company members by handling after-hour and overflow calls regarding power outages and bill payments. The position requires maintaining a calm and professional demeanor while navigating software tools to address customer inquiries and meet performance targets. It is a 24/7 call center environment focused on human connection rather than sales or collections.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for COOPERATIVE RESPONSE CENTER INC.
10% below the average for this role
Water Systems Operator I
Garland
Customer Service Rep - Austin 3-1-1
City of Austin
Contact Center Customer Service Inbound/Outbound
Kelly Services
Operator II
The Regents of the University of California San Francisco
Alarm Monitoring Operator / Central Station Alarm Dispatcher
24 Hour Emergency Plumber NYC
Information Services Communications - Yale Campus
Saint Francis Hospital