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Customer Service Representative at Serigraph - ApplyBlast

Customer Service Representative

Serigraph

24 days ago

3.7 on Glassdoor

West Bend, Wisconsin, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative serves as the primary connection between customers, sales teams, and production operations at Serigraph. This role focuses on providing outstanding support, managing orders accurately, and ensuring customers receive a best-in-class experience. The position involves coordinating production schedules, managing shipment logistics, and communicating order status to various stakeholders.

Responsibilities

Enter and process customer orders accurately and efficiently
Coordinate production schedules to meet customer deadlines
Manage shipment logistics and expedite orders when necessary

Skills

About Serigraph

serigraph.com

Headquarters

West Bend, Wisconsin, United States

Company Size

501-1000 employees

Founded

1949

View Profile

Serigraph is a full-service commercial printer and decorative molder specializing in custom graphics, POP signage, and in-mold decoration. They provide end-to-end capabilities including printing, injection molding, forming, campaign management, print fulfillment, and R&D/creative services. Serigraph supports retail promotions and branded displays by combining printed graphics with molded components and full production/fulfillment logistics. Their integrated approach helps brands execute point-of-purchase and promotional programs from design through delivery.