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© All Rights Reserved. ApplyBlast.com
Ferguson Enterprises, LLC
The Customer Service Representative assists customers with pre- and post-sale inquiries, basic installations, and problem resolutions through phone, email, and web chat. This role focuses on delivering efficient one-touch resolutions, managing warranty orders and returns, and capturing inbound sales while maintaining high customer satisfaction standards. The position requires self-management and collaboration with various internal departments to support customer needs effectively.
Headquarters
Newport News, Virginia, United States
Company Size
10001+ employees
Founded
1953
Ferguson is a leading supplier of plumbing supplies, HVAC products, and construction materials, catering primarily to professional contractors and homeowners. With a commitment to high-quality products and exceptional service, Ferguson offers a wide range of items including pipes, valves, fittings, and various HVAC components. The company emphasizes convenience and accessibility through their comprehensive online platform, enabling customers to efficiently browse and purchase essential supplies for their projects.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ferguson Enterprises, LLC.
14% below the average for this role
Ferguson Enterprises leases large 25 North building
May 4, 2023
