Follett
Follett Products, LLC is seeking a Customer Service Representative to handle customer queries and process orders for spare parts and finished goods across various market segments. The role involves resolving customer complaints, maintaining professional communication, and ensuring high levels of customer satisfaction. This position requires strong communication skills and proficiency with Microsoft Outlook and ERP systems.
Headquarters
Westchester, Illinois, United States
Company Size
5001-10000 employees
Founded
1873
Follett is North America's leading campus retail partner, providing higher education institutions with comprehensive campus store management, course materials, and merchandise solutions. The company offers academic programs such as affordable access to course materials, financial aid integration, and retail experiences including physical and virtual campus stores, fan shops, and apparel. Follett serves over 1,000 campus partners and more than 7.5 million students across the United States.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Follett.
Follett didn’t post a salary, so this is our estimate from similar listings.