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Customer Service Representative at South Jersey Industries - ApplyBlast

Customer Service Representative

South Jersey Industries

1 month ago

4.2 on Glassdoor

Atlantic City, New Jersey, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role supports customer inquiries and ensures positive customer relations by resolving claims and complaints fairly and effectively. The position handles billing inquiries, credit and collection, service requests, and social media interactions while maintaining accurate account records. The team is responsible for tracking customer experience metrics and ensuring compliance with consumer laws.

Responsibilities

Address and respond to customer inquiries via phone, email, and in person
Process customer payments, billing records, and service work orders
Resolve customer complaints and manage collection activities

Skills

About South Jersey Industries

sjindustries.com

Headquarters

Hammonton, New Jersey, United States

Company Size

1001-5000 employees

Founded

1910

View Profile

South Jersey Industries (SJI) is an energy company committed to delivering safe, reliable, and affordable natural gas and clean energy solutions to over 750,000 customers. Operating through subsidiaries including South Jersey Gas, Elizabethtown Gas, and Marina Energy, SJI serves communities across New Jersey. The company is focused on growing renewable and sustainable energy assets and advancing decarbonization efforts by 2040.