balchem
The Customer Service Representative manages complex domestic and international customer orders from entry through delivery, serving as a key cross-functional partner across Product Management, Supply Chain, Sales, and other departments. This role ensures seamless order execution, exceptional customer experience, and alignment with business priorities through proactive communication and problem-solving. The position requires managing customer inquiries, resolving issues, and coordinating logistics to meet customer commitments.
Headquarters
Montvale, New Jersey, United States
Company Size
1001-5000 employees
Founded
1967
Balchem Corporation is a global leader in specialty ingredients and solutions for nutrition, health, and food markets. The company develops science-based ingredients and technologies, including encapsulation and delivery systems, as well as micronutrients like choline for human and animal nutrition and food applications. Balchem emphasizes collaboration with customers to deliver customized, high-quality ingredients backed by rigorous safety and quality standards. Guided by the mission of making the world a healthier place, Balchem serves customers worldwide with a diversified portfolio and global manufacturing footprint.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for balchem.
39% above the average for this role