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Customer Service Representative at S&T Bank - ApplyBlast

Customer Service Representative

S&T Bank

25 days ago

3.8 on Glassdoor

Punxsutawney, Pennsylvania, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role ensures all external and internal customer telephone inquiries and research requests are handled in a timely, courteous, and professional manner. The position supports the Branch Network by managing account maintenance, resolving service-related problems, and identifying opportunities for new accounts and leads. It involves utilizing financial intelligence standards to detect fraud and assisting with training and operational procedures.

Responsibilities

Handle customer telephone inquiries and service requests
Detect suspicious activity to combat fraud and minimize losses
Recommend products and services to meet customer needs

Skills

About S&T Bank

stbank.com

Headquarters

Indiana, Pennsylvania, United States

Company Size

1001-5000 employees

Founded

1902

View Profile

S&T Bank is a regional financial institution offering personal and business banking services, including checking and savings accounts, loans, and financial planning. The bank provides digital and mobile banking tools, a digital wallet, and payment services such as Zelle, as well as specialized accounts like Armed Forces checking for military customers. It serves communities in the Mid-Atlantic region with a focus on convenient, relationship-based banking.