stichd
As a Customer Service Representative, you will serve as the primary point of contact for customers worldwide, delivering professional support across email, phone, and live chat for a portfolio of iconic sports and motorsport brands. You will manage customer enquiries from start to finish, including orders, deliveries, returns, and refunds, while collaborating with internal teams to enhance the overall customer experience. This role aims to ensure optimal customer satisfaction and contribute to the growth of the B2C department within a dynamic, international environment.
We make exceptional bodywear, legwear, swimwear, and fanwear products, partnered with global A-brands, such as PUMA, Tommy Hilfiger, Levi's and Ferrari . stichd is a family of experts — a team of attentive, thoughtful individuals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for stichd.
stichd didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role