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Customer Service Representative at Systems & Methods, Inc. (SMI) - ApplyBlast

Customer Service Representative

Systems & Methods, Inc. (SMI)

22 days ago

2.2 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative handles incoming calls from child support client stakeholders, categorizing interactions and resolving complaints according to standard procedures. This role requires gathering customer information, documenting interactions, and providing accurate solutions to meet client needs. The position is a full-time, remote opportunity available to residents of specific U.S. states.

Responsibilities

Receive calls from child support client stakeholders
Categorize calls and document customer interactions
Resolve customer complaints and provide solutions

Skills

About Systems & Methods, Inc. (SMI)

smi-inc.com

Headquarters

Carrollton, Georgia, United States

Company Size

501-1000 employees

Founded

1971

View Profile

Our modern custom disbursement solutions and relationship-based approach deliver real results for dozens of U.S. state and local agencies – and the millions of families who depend on them.