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© All Rights Reserved. ApplyBlast.com
New American Funding
The Customer Service Representative role involves making outbound calls to communicate with potential customers regarding home loan refinancing or new mortgage loans. The position requires gathering customer information, providing updates to loan officers, and ensuring a high level of customer service throughout the loan origination process. This remote position requires availability for early morning shifts and weekend rotations.
Headquarters
Santa Ana, California, United States
Company Size
1001-5000 employees
Founded
2003
New American Funding (NAF), founded in 2003 by Rick and Patty Arvielo and headquartered in Santa Ana, CA, is a national direct mortgage lender. The company offers a wide range of home loan products — including purchase, refinance, FHA, VA, USDA, jumbo, and first‑time homebuyer programs — alongside online tools and branch support to help borrowers through closing. NAF emphasizes accessible customer service, competitive rates, and homebuyer education, serving customers nationwide with bilingual loan officers and localized branch teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for New American Funding.