Customer Service Representative

We are seeking an experienced Customer Service Representative to support customer accounts in a high volume print and direct mail production environment. This role is responsible for managing customer communication, entering and tracking orders, coordinating job details, and working closely with production, prepress, mailing, shipping, and sales to ensure projects are completed accurately and on time. The ideal candidate will have experience in commercial printing, direct mail, envelopes, fulfillment, or print production customer service and be comfortable managing multiple jobs, deadlines, and customer requests at once.