Customer Service Representative

This role provides customer assistance and service support for the Centralized Service Coordinator Program, handling inbound calls and communicating with local service teams via phone, email, and text. The position is based in a contact center environment where the majority of the workday is spent answering customer calls and coordinating with local teams. The role involves responding to inquiries, troubleshooting issues, providing quotes, and scheduling service appointments in a fast-paced setting.