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Customer Service Representative at Concentrix - ApplyBlast

Customer Service Representative

Concentrix

22 days ago

3.3 on Glassdoor

Porto, Portugal

Onsite

Contract

Junior

0 applicants

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About this role

Cross Border Talents is seeking a Customer Service Representative to join an international team in Porto, Portugal, supporting customers of a leading car rental brand. The role involves assisting customers with inquiries, reservations, and post-rental issues via phone, email, and messaging while maintaining high service standards. This position offers an opportunity to work in a dynamic, international environment with training and potential relocation support.

Responsibilities

Assist customers with car rental inquiries and reservations via phone, email and messaging
Provide personalized support before, during and after the rental process
Resolve customer issues professionally and efficiently

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.