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Customer Service Representative at Mom's Meals - ApplyBlast

Customer Service Representative

Mom's Meals

26 days ago

3.1 on Glassdoor

Des Moines, Iowa, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Mom’s Meals is seeking upbeat Customer Service Representatives to serve as the primary friendly voice for customers placing meal orders. This role involves handling inbound and outbound calls, addressing customer inquiries, and ensuring exceptional service for clients in the healthcare market. The position offers a mission-driven environment focused on making a meaningful difference in the lives of others.

Responsibilities

Handle inbound and outbound customer service calls for meal orders
Address customer questions and provide exceptional service
Input order information and document conversations in client database

Skills

About Mom's Meals

momsmeals.com

Headquarters

Ankeny, Iowa, United States

Company Size

501-1000 employees

Founded

1999

View Profile

Mom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.